Privacy Policy
Last Updated: February 23rd, 2024
Thank you for choosing to be part of our Community at EmpireDrop (EmpireDrop LTD, Reg No: HE 452989), (hereafter referred to as “EmpireDrop”, and/or the “Company” and/or “we” and/or “us”). We are committed to protecting your personal information and your right to privacy.
If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].
When you visit our website https://empiredrop.com (hereafter referred to as “Website” and/or the “Site”) and use our services, you trust us with your personal information.
We take your privacy very seriously. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have about it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our site and our services.
EmpireDrop is the controller of your personal data – this means that EmpireDrop determines the purposes and means of the processing of your personal data as expressly provided in this Privacy Policy (hereafter referred to as the “Policy”).
PURPOSE
This Policy sets out how and what personal data of users the Company processes while using the Website and social networks whereby we maintain online presences (hereafter referred to as the “Social Networks”), including any personal data you may provide through this Website, and Social Networks when you obtain our services.
For the purposes of this Policy:
- means any information relating to an identified or identifiable natural person (data subject, you, your ); an identifiable natural person can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
- means any operation or set of operations which is performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
It also provides information on how and what personal data we may collect from third parties. Additionally, it provides information on how you can exercise your rights with respect to the processing of your personal data. This Policy applies to the processing activities performed by EmpireDrop with respect to the personal data of its clients and potential clients, website and app visitors, and users since we need to collect your personal information, as specified in this Policy, to provide our products and services to you.
Our services are not aimed at individuals under the age of 18 years old. We do not knowingly collect information from children under the age of 18. If you have not reached the age limit in question, do not use the services and do not provide us with your personal information.
AMENDMENTS
The Company reserves the right to amend this document from time to time, and we may notify you appropriately and accordingly. We do, however, encourage you to review this statement periodically, to always be informed about how we are processing and protecting your personal data.
WHAT PERSONAL DATA WE COLLECT AND HOW
Information you disclose to us when you:
- Fill in any forms.
- Correspond with us.
- Respond to any of our surveys.
- Open an account or use any of our services pursuant to the Terms & Conditions
- Take part in online chat rooms.
- Speak with a member of our Social Networks or customer support.
- Register using your social media account
Information we collect:
- your first name, last name, title, date and place of birth, address, nationality, citizenship, country of residence, national ID number, or passport number;
- your phone number, email address, residential address, and proof of address (such as a utility bill or bank statement);
- employment status, occupation (work industry), net annual income, main source of income, net worth, source of funds, anticipated account turnover and other financial information;
- details of the device you use (for example, your phone, computer or tablet);
- your Account username and ID (these are random and are automatically assigned to you when you join, but your username may change subject to your request to do so), your password, preferences, feedback and survey responses, and marketing and communication data, such as your preferences in receiving marketing from us and our third parties and your communication preferences;
- Your registration information;
- details of your bank account, including the account number, sort code (if applicable) and IBAN;
- details of your debit cards and credit cards (or other debit or credit cards you have registered with us) - only the four last digits of your card number, expiry date, and name printed on the card;
- Copies of your identification documents (for example, your ID, passport or driving license) and any other information you provide to prove you are eligible to use our services;
- Your country of residence, tax residency information, and tax identification number;
- Records of our discussions, written or oral, if you contact us or we contact you (including records of phone calls)
- Your image in photo or video form (if required as part of our Know-Your-Customer (KYC) checks, to verify your identity, or where you upload a photo to your User Account.
Information collected from your use of our services and website by using cookies (as per our Cookie Policy), and other similar technologies.
- Technical information, including the internet protocol (IP) address used to connect your computer to the internet, country (by IP), your login information, the browser type and version, the time zone setting, the operating system and platform, the type of device you use, a unique device identifier (for example, your device's IMEI number, the MAC address of the device's wireless network interface, or the mobile phone number used by the device), mobile network information, your mobile operating system and the type of mobile browser you use;
- Information about your visit, including the links youve clicked on, through, and from our website or app (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling and clicks), and methods used to browse away from the page;
- information on transactions and your use of our services (for example, your Mystery box orders information), details of deposits, deposit methods, details of withdrawals, withdrawal methods, and details of your activity through the Website, including the date, time, amount, choice of deposit options (Crypto or Fiat), details of the device used to arrange the payment and the payment method used.
Information collected from your use of our Social Networks.
We collect statistics on the use of our online presences, which are provided by the Social Networks in question.
These statistics are aggregated and may include, in particular, demographic information and data on Interaction with our online presences and the posts and content distributed through them.
Your data is usually processed by the Social Networks concerned for market research and advertising purposes. In this way, usage profiles can be created based on the interests of the users. For this purpose, cookies and other identifiers are stored on your computers. Based on these usage profiles, advertisements, for example, are then placed within the Social Networks but also on third-party websites.
For more details, you may refer to Section 6 below, since in many cases, we do not control the data collected from the use of Social Networks and you may opt out via the Social Networks respective privacy policies and/ or privacy options.
Information about your location
We track your location via your IP address.
Information from others
We collect personal data from third parties or other parties, such as databases, fraud prevention agencies, and partners who help us to provide our services, as well as other Affiliates.
This includes information to help us check the information of your IP address when you are referred to us to register an account.
Technical data from analytics providers, such as Google. In some cases, third parties, such as Affiliate partners you interact with, may share information about you with us, whereby they act as individual controllers.
Even though we make sure that we enter into data-sharing agreements in order to safeguard your data, we would also advise you to consult any relevant third partys Privacy Policy, before registering for an account with us or providing any information to us, since we are not responsible for any information you disclose to such third parties before entering our Website.
Information from Social Networks
DISCLOSURE OF YOUR PERSONAL DATA
The Company may share your personal data for the purpose of processing transactions and providing services related to your account, as well as to secure our business interests and legal obligations regarding suspected abuse of anti-money laundering rules. Such sharing of data includes, and is not limited to, the data and documents collected by the Company for identification purposes.
The Company may also share your personal data with service providers in the areas of IT, translation of documents, marketing, auditors, background screening providers, financial institutions, payment recipients, payment and settlement infrastructure providers, Crypto exchange service providers, exchanges, regulators, public authorities (including tax authorities), our other group entities and service providers, professional advisers, insurers and potential purchasers of elements of our business.
Where it is required to disclose your personal data to third parties for the purpose of performing our legal obligations towards you, we assess these third parties in respect of their compliance with the data protection laws and regulations and ensure that all required contractual agreements are concluded. Respectively, we ensure that they are committed to ensuring the security of your information and to treating it in accordance with relevant laws and regulations. Finally, we do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions, where such third parties act as our processors.
In some cases, we may disclose your personal data to third parties, such as Payment Service Providers you may use to fund your account, whereby they act as individual controllers. Even though we make sure that we enter into data-sharing agreements, in order to safeguard your data, we would also advise you to consult their Privacy Policy prior to using their services, since we are not responsible for any further information you may disclose to such third parties and/ or how they process your data if you choose to make use of their services, since any such information that we share with such a third-party will be used and disclosed in accordance with the third-partys privacy practices.
We may also share your personal data with government authorities, law enforcement authorities, tax authorities, companies, and fraud prevention agencies to check your identity, protect against fraud, adhere to relevant tax laws, anti-money laundering laws, and any other laws and confirm that you are eligible to use our products and services. If fraud is detected, you could be refused certain services on our website.
We may also need to share your personal data with other third-party organizations or authorities, for legal reasons, such as:
- if we must do so under any law or regulation
- if we sell our business
- in connection with criminal or fraud investigations
- to enforce our rights (and those of clients or others)
- in connection with legal claims
- by court order
HOW WE USE YOUR PERSONAL DATA
The specific processing grounds we rely on are indicated alongside each purpose listed below. We make use of the information we collect or receive for these purposes.
● To send administrative information to you for Business Purposes, Legal Reasons, and/or possibly Contractual. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
● Fulfil and manage your orders for Contractual reasons. We may use your information to process and manage your orders, payments, returns, and exchanges made through the Site.
and be sure to include your name, testimonial location, and contact information.
● Deliver targeted advertising to you for our Business Purposes and/or with your Consent. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
● Administer promotions and competitions for our Business Purposes and/or with your Consent: We may use your information to manage promotions and competitions when you elect to participate in competitions.
● Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Site.
● To protect our Site for Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).
● To enable user-to-user communications with your consent. We may use your information to enable user-to-user communications with each user's consent.
● To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and/or possibly Contractual.
● To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
● For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, and determining the effectiveness of our promotional campaigns, for the evaluation and improvement of our Site, products, services, marketing, and your experience.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
Our Site offers to you, the ability to register and log in using your third-party social media account details such as Google. By opting for this method, we will receive certain profile information about you from the social media provider. The received profile information may vary based on the particular social media platform but often includes your name, address, email address, and any other information you choose to make public.
We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Site. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (e.g., due to backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures to safeguard the personal information we process. However, please remember that we cannot guarantee 100% security of the internet itself. While we will make every effort to protect your personal information, the transmission of data to and from our Site is done at your own risk.
For added security, it is advisable to access our services within a secure environment. Additionally, you should ensure your password is always kept secret. You will be responsible for maintaining the secrecy of your password and account information.
DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
If you become aware of any data, we have collected from children under the age 18, please contact us at [email protected].
DO WE MAKE UPDATES TO THIS POLICY?
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any inquiries about this Privacy Policy or wish to exercise your rights, you can reach us via email at [email protected].